Responsibility and Authority: Includes but is not limited to:
• Handle daily calls from customers regarding requests for quotations and updates on the status of current jobs.
• Assure good long-term customer relationships through practical communication skills, meeting customer needs, and timely follow-up with questions and concerns.
• Maintain effective communications with co-workers to keep them informed of upcoming jobs to enable scheduling.
• Complete inquiry sheets for quotation requests and meet with management to work up quotations.
• Complete the quote form and send it to the customer. Create and maintain a quote folder until information is received regarding acceptance/rejection.
• Sales order entry process.
• Obtain prints, customer information, and other pertinent information about the job.
• Makeup shop Job Traveler for each job, the following information is to be placed into a plastic sleeve and is to stay with the job until completion:
• Complete shipping information. Call Freight Company and schedule a pick-up time.
• Assure all required documentation is sent with the job.
• Completion of Job File.
• Support the company’s other sales engineers in the field as requested.
• Maintain and utilize the ACT database.
• Telemarketing as directed/requested.
• Attend mandatory meetings.
Minimum qualifications and experience requirements:
• Demonstrates knowledge of products and services provided by PME Babbitt Bearings.
• Demonstrates knowledge of Peachtree and ACT.
• Demonstrates practical communication skills with customers, co-workers, and persons in supervisory positions.
• Capable of handling multi-tasks while maintaining productivity and high-quality work.
• Demonstrates knowledge of required documentation and completes required documentation professionally. Demonstrates knowledge of facility policy and procedure.
Principals only. Recruiters, please don't contact this job poster.