A small, relaxed software company based in Norwood, Ohio is seeking a full-time Office Support Specialist to assist with a variety of administrative, customer service, and financial support responsibilities. This role is ideal for someone who enjoys variety in their workday, is highly organized, and takes pride in helping a business run smoothly.
Responsibilities
* Monitor and follow up on occasional overdue accounts through email and phone communication.
* Record customer payments and maintain accurate financial records.
* Perform light bookkeeping tasks using QuickBooks.
* Track and enter company expenses with supporting documentation.
* Prepare and make weekly bank deposits (requires use of a personal vehicle for local travel).
* Manage office supply inventory and place orders as needed.
* Provide some first-level customer support by phone and email.
* Maintain accurate records of customer interactions and support activities.
* Assist with general administrative and office support tasks as needed.
Qualifications
* Basic accounting or bookkeeping knowledge.
* Experience with QuickBooks is preferred.
* Strong organizational and time-management skills.
* Excellent written and verbal communication skills.
* Ability to work independently and manage multiple responsibilities.
* Strong attention to detail and accuracy.
* Previous office, administrative, customer service, or support experience is preferred.
* Positive attitude and willingness to learn.
Benefits
We offer a competitive benefits package, including:
* Health insurance (employer subsidized)
* Paid time off (PTO)
* Paid holidays
* 401(k) retirement plan
* Stable, full-time employment
* Friendly and supportive work environment
Additional Information
This is an in-office position located in Norwood, Ohio and is not a remote role. Candidates who live within a reasonable commuting distance are preferred. A college degree is not required. We are looking for someone who enjoys working in a friendly, small-business environment where teamwork, flexibility, and dependability are valued. If you are interested in joining our team, please submit your resume for consideration.
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