Front Desk Coordinator – Orthodontic Office (Multiple Locations)
📍 Locations: West Chester, Kenwood, Oakley, Colerain, Liberty, Hamilton
🕒 Employment Type: Full-Time
💰 Pay: Based on Experience + bonus opportunities
About Us
We are a fast-paced, patient-focused orthodontic practice with multiple locations dedicated to creating confident, healthy smiles. Our team prides itself on delivering exceptional customer service in a warm, welcoming environment.
Position Overview
We are seeking a friendly, organized, and detail-oriented Front Desk Coordinator to join our growing team. This role is the first point of contact for our patients and plays a key part in ensuring a smooth and positive experience across all office locations.
Key Responsibilities
Greet and check in patients with professionalism and warmth
Answer phones, respond to inquiries, and schedule appointments
Coordinate patient flow and manage multi-location scheduling
Verify insurance and collect payments
Maintain accurate patient records and documentation
Communicate effectively with clinical team and other office locations
Assist with administrative tasks and office organization
Qualifications
Previous front desk, dental, orthodontic, or medical office experience preferred
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Proficiency with computers and scheduling software (experience with orthodontic software is a plus)
Reliable transportation (travel between locations may be required)
Positive attitude and team-oriented mindset
What We Offer
Competitive pay + performance bonuses
Paid time off & holidays
Opportunities for growth and advancement
Supportive, team-oriented work environment
Employee Free orthodontic treatment after one year
Ideal Candidate
You are outgoing, organized, and love helping people. You thrive in a busy environment, stay calm under pressure, and enjoy being part of a team that makes a difference in patients’ lives.
Principals only. Recruiters, please don't contact this job poster.