Assistant General Manager | Colette - A Mostly French Restaurant | Now

Colette – Over-the-Rhine, Cincinnati

Colette is a French restaurant in the heart of Over-the-Rhine, Cincinnati, offering classic and contemporary French cuisine alongside a thoughtful wine program and well-crafted cocktails. We are dedicated to warm, engaging hospitality and a refined yet approachable dining experience.

We are seeking an experienced Assistant General Manager or Front of House Manager to join our leadership team. This role is ideal for a hands-on hospitality leader who leads from the floor, protects the guest experience, and supports both service excellence and strong business performance. Essential Duties & Responsibilities

• Uphold brand standards and service levels to protect the guest experience while positively impacting sales and controlling costs
  
  
• Ensure exceptional guest service in all areas; investigate and resolve guest concerns with care, turning challenges into return visits
  
  
• Lead and oversee Front of House staff by providing clear direction, ongoing feedback, performance expectations, and formal performance reviews
  
  
• Manage daily shifts, including decision-making, scheduling, planning, and execution, while ensuring consistently high-quality food and service
  
  
• Maintain a professional restaurant image, including cleanliness, uniforms, and appearance standards
  
  
• Maintain a strong, visible leadership presence on the floor and actively participate in service
  
  
• Build genuine relationships with guests and regulars through thoughtful, personalized hospitality
  
  
• Lead engaging, motivating, and educational pre-shift meetings
  
  
• Assist the General Manager with financial and administrative responsibilities, including invoices, reporting, and scheduling
  
  
• Support recruitment, hiring, training, and development of a strong FOH team
  
  
• Resolve team conflicts professionally and constructively
  
  
• Support private events and bookings as needed
  
  
• Perform other duties as assigned
  
  

• Minimum of 1+ years of management experience in an upscale or fine dining environment
  
  
• Extensive fine dining and Front of House experience
  
  
• Strong understanding of service standards, dining room flow, and guest relations
  
  
• Strong leadership, interpersonal, and conflict-resolution skills
  
  
• Proven ability to coach, motivate, and hold teams to high standards
  
  
• Stable and progressive work history with a strong work ethic
  
  
• Effective written and verbal communication skills
  
  
• Experience using POS and scheduling systems such as OpenTable, SpotOn, Teamwork, Tripleseat, and MarginEdge
  
  
• Flexible schedule with availability for opening and closing shifts, including weekends and holidays
  
  

• Health insurance
  
  
• Paid time off (PTO)
  
  
• Parking pass
  
  
• Company phone plan
  
  

Compensation: Competitive salary based on experience

If you are a thoughtful, hands-on hospitality leader with a passion for food, beverage, and exceptional service, we’d love to hear from you.

To Apply: