Please apply at https://www.familyrvgroup.com/apply-here/
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We are Colerain Family RV, the area’s premier provider of RV Sales, Parts & Service. We have been making customers smile for over 50 years, and we want you to join our team! We offer a great work environment, opportunity for advancement, and great benefits. We have an immediate opening as a full time Parts Counter Associate (Customer Service). We are looking for someone who is dependable, hard working and takes pride in what they do. This is a great opportunity to get your foot in the door with one of the oldest and most stable companies in Cincinnati.
WHAT DOES A PARTS ASSOCIATE DO?
Assists customers in selection and purchase of required parts and/or services in a friendly, professional and efficient manner
Provides excellent customer service by greeting and acknowledging all customers in a timely manner and ensuring that their concerns are addressed and parts are ordered.
Assists in keeping parts department clean and orderly
Works collaboratively with Parts Manager in setting up merchandising displays
Maintains the retail sales floor and displays to meet or exceed the dealerships standards and enhance the customer’s overall experience
Controls showroom inventory to ensure maximum sales and customer satisfaction
Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area
Follows established cash, credit, and check processing procedures
Processes warranties, and merchandise returns as required utilizing point of sale system
Attends training as requested by management to increase product knowledge and maintain job proficiency
Utilizes dealership equipment and resources in a safe and proficient manner
Performs other tasks as assigned by Manager